Cause of Hyper-V Error 10178
If you encountered a backup error in the Hyper-V VMMS event logs with ID 10178, it may show several related error messages, such as:
"Failed to fix-up absolute VHD paths in configuration of virtual machine 'Accounting': Account restrictions are preventing this user from signing in. For example: blank passwords aren't allowed, sign-in times are limited, or a policy restriction has been enforced. (0x8007052F"
"Detailed Error : 800423F3. Detailed Error Message : The writer experienced a transient error. If the backup process is retried, the error may not reoccur"
or also a log on failure with “’
The reason for this is that in Windows Server 2012 and later, Hyper-V creates an internal user group called “NT Virtual Machine\Virtual Machines” that is permitted to “log on as a service”; however, the group policy of the domain may override this permission. Without ‘log on as a service’ the VM may run but VSS won’t run properly inside the VM, which leads to the backup error.
First log on as a domain admin and install the feature “Group Policy Management” via the Server Manager screen. Then open the group policy snap-in and go to the policy for user rights. The group NT Virtual Machine\Virtual Machines must be given ‘log on as a service’ rights.
Then run “gpupdate /force” on domain server and host server to update the policy settings.
Welcome to BackupChain!
With tens of thousands of users worldwide, BackupChain server backup software has become a popular Hyper V backup solution for IT professionals around the globe because of its unique features that allow fine-tuned control over backup data. Whether you replicate over the internet via remote backup or back up locally, you are in control and choose the appropriate backup format, deduplication settings, and version backup configuration that best suits your needs.